Shipping policy
Domestic Shipping Only
Everpace ships exclusively within Australia. We do not offer international shipping yet.
Shipping Method
All orders are shipped via Australia Post. You will receive a tracking number by email once your order has been dispatched, which you can use to monitor your delivery through the Australia Post website.
Shipping Rates
Orders over $100.00 AUD qualify for free Express Post shipping, applied automatically at checkout.
For orders under $100.00 AUD, we offer a flat standard shipping rate of $10 via Australia Post.
Dispatch Timeframes
We endeavour to dispatch all orders within one business day of order confirmation. Please note that orders placed late in the business day, or on weekends and public holidays, will be processed on the next available business day.
Estimated Delivery Timeframes
Delivery timeframes are estimates provided by Australia Post and are not guaranteed. Once your order has been dispatched from Young, NSW, you can expect:
Express Post: Approximately 1–2 business days, depending on your location.
Standard shipping: Approximately 3–7 business days, depending on your location.
Delivery to remote or regional areas of Australia may take longer than these estimates.
Delays
Everpace is not responsible for shipping delays caused by Australia Post, weather events, public holidays, or other circumstances outside of our control. Once your order has been handed to Australia Post, the delivery timeframe and any delays are subject to their processes and network conditions.
If your order appears to be lost in transit, please contact us at info@everpace.com.au and we will lodge an enquiry with Australia Post on your behalf.
Risk of Loss
Once your order has been dispatched and transferred to Australia Post, risk of loss or damage passes to you.
Contact
If you have any questions about your order or shipping, please contact us at info@everpace.com.au.